Optimizing Care Navigation with Human Compassion, Powered by Technology

With Rely Health, each patient receives a steadfast companion on their healthcare journey. Empowered with technology, our navigators not only ensure high-quality engagements, but also make comprehensive care more cost-effective and accessible for all patients.

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Sammy Gilbert

Discharged Yesterday

Care Plan: Follow up w/ Cardiologist

Sammy received chatbot and confirmed date of birth. Pt. Specified availability as M/W/F after 3pm

AI scheduled and confirmed appt for sammy. Transportation coordination arranged.

Reimagine Patient Care with Rely Health’s Modern Care Navigation Platform

We help our partners deliver seamless, personalized care experiences that improve outcomes and drive efficiency.

No-Code Implementation

Zero IT lift! Seamless documentation into your EHR with simple, non-clinical scribe access provisioning

Multimodal Digital Journeys

Engage patients across multiple channels (SMS, Email, Phone) with personalized content backed by human navigators

Eliminate Administrative Burden

Capture and manage patient interactions, track progress, and streamline workflows

Advanced Analytics Suite

Gain real-time insights into program performance, identify trends, and optimize program effectiveness

No-Code Implementation

Zero IT lift - Rely navigation seamlessly documents encounters to your EHR.

Customized Hybrid Solutions

We provide the right level of human and tech interactions to ensure maximal efficiency and cost effectiveness to scale with your programs

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STARTS WITH A SIMPLE TEXT MESSAGE

Personalized Navigation For All

Customized, empathetic AI chatbots‍

83% response rate across all demographics and age groups
Custom-tailored to specific populations and care needs
Boost Patient Retention
Unlock barriers to adherence
Improve Net Promoter Scores

1 hour after discharge - AI Chatbot

Hi John. This is Emma from your local hospital system, here to check up on you after your recent stay. Mind confirming your date of birth with me?

Sure, October 5, 1985.

Thanks John. Have you been able to schedule your cardiology appointment? I know it's pretty urgent - so if not, I can help you with that. Just let me know your upcoming availability.

Automated Follow-up Nudges

Hey John, Emma again - just checking in. What's your availability looking like this coming week for your cardiology appointment?

Anytime Monday, Wednesday or Friday after 5pm works perfectly for me

Perfect, Just confirming your insurance is still county Medicaid and your insurance ID is XXXXX?

No. I'm uninsured and need help with insurance enrollment

Care Navigator Notified
Human Intervention Required